October 22, 2013
Monday, October 21 2013, 05:21 PM MDT
By: Jamel Valencia and Associated Press
"There's no sugarcoating it," President Barack Obama said on Monday. "Nobody is more frustrated than I am."
The president said his administration was doing "everything we can possibly do" to get the federally-run websites where people are supposed to apply for insurance up and running. That includes bringing in additional technology experts from inside and outside the government to work on the issues.
Local website designer Octavio Corral of Mind Warp LLC said the problems HealthCare.gov has encountered are to be expected with such a huge launch site. On Oct. 1, Americans without health insurance were able to apply for coverage as a result of the "Affordable Care Act." But when the exchange sites opened, many seeking to sign up experienced problems like getting kicked off the site, causing them to restart the entire process.
"They didn't design the system to fail appropriately. If things are going to fail, you design them to fail well," added Corral.